Return & Shipping Policy
Return Policy
Thank you for shopping at ShopB.com. We are committed to ensuring that you have a seamless and enjoyable shopping experience. However, we understand that sometimes you may need to return a product. Please read our return policy carefully to understand the terms and conditions under which returns are accepted.
All Sales Are Final
Please note that all sales made on ShopBriony.com are final. We do not offer refunds, exchanges, or store credit at this time for any products once they have been purchased. This policy is in effect due to the nature of the products we sell.
Exceptions
There are no exceptions to our "All Sales Are Final" policy. We encourage you to read product descriptions carefully and reach out to our customer service team if you have any questions before making a purchase.
Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect item, please contact our customer service team within 48 hours of receiving the product. We will provide you with a return shipping label and instructions on how to return the damaged or incorrect item. Once we receive the item and confirm the issue, we will send you a replacement at no additional cost.
Contact Us
If you have any questions about our return policy, please contact us at:
- Email: info@brionydouglas.com
Shipping Policy
We strive to deliver your purchased items in the quickest and most efficient way possible. Below are the terms and conditions that constitute our shipping policy.
Domestic Shipping
We offer free standard shipping on all orders within Canada and United States. Orders are processed within 2-5 business days, and you can expect to receive your items within 3-9 business days after that. United States may take longer to receive your package.
Delivery Delays
We are not responsible for any shipping delays caused by customs, natural occurrences, or air and ground transportation strikes. We are also not responsible for any additional fees incurred during the shipping process.
Contact Us
If you have any questions about our shipping policy or status of your order, please contact us at:
- Email: info@brionydouglas.com
Thank you for choosing ShopBriony.com. We appreciate your business.